Refund policy

Return, Refund and Cancellation Policy

At Floridabeautylabs.com, we are dedicated to providing you with top-quality products and exceptional customer service. If you are not satisfied with your purchase, we’re here to assist you.

Return/Replacement Policy
We offer returns or replacements only in the following cases:

The product is damaged.
The product is expired.
The wrong product or incorrect quantity was shipped.
Important Note:
Before raising a return or replacement request, please ensure you record an unboxing video that clearly shows all corners of the product packaging, with the product fully visible. Returns or replacements will not be accepted for products that have been opened or used.

For any of the above cases, kindly submit your return/replacement request within 3 days of delivery.
For assistance, please contact us at:

Email: info@floridabeautylabs.com
Phone: +91-9311448477

Processing Time for Refund/Replacement Requests
Allow 48 hours for us to review your request.
If your claim is verified, we will initiate a refund within 24 hours and arrange for a reverse pickup.
Cancellation Policy
You may cancel your order under the following conditions:

You can cancel your order for any reason, provided it has not yet been processed for shipment.
Once the order has been shipped, cancellations are no longer possible. However, you may return the product following our Return and Refund Policy.
For further assistance, feel free to contact us. We are here to help!